Prime Touch Improvements LLC – Privacy Policy
Effective Date: January 21, 2026
Prime Touch Improvements LLC (“Prime Touch,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us, or communicate with us by phone, email, or SMS text message.
- Information We Collect
We may collect the following types of information:
- A) Information You Provide Voluntarily
When you submit information through our website or communicate with us, we may collect:
- Name
- Phone number
- Email address
- Company name
- Job site or mailing address
- Project details, service requests, and communications
- B) Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device type
- Pages visited and time spent on our website
- Referring website links
- How We Use Your Information
We use your information to:
- Respond to requests for service or estimates
- Provide customer support and project communication
- Send appointment confirmations, updates, and scheduling notices • Communicate regarding invoices, approvals, and service follow-ups • Improve our website and services
- Meet legal and compliance requirements
- SMS/Text Messaging (RingCentral Compliance)
If you provide your phone number and opt in to receive SMS/text messages, Prime Touch Improvements LLC may send you messages related to:
- Service scheduling and dispatch updates
- Job status notifications
- Estimate and invoice communication
- Customer support responses
Message frequency may vary.
Message and data rates may apply.
Opt-Out Instructions
You may opt out at any time by replying: STOP
For assistance, reply: HELP
- Information Sharing
We do not sell your personal information.
We may share limited information only when necessary to:
- Provide services you request
- Operate our business (e.g., phone/SMS provider, email systems, invoicing tools) • Comply with legal obligations
- Protect our rights, property, or safety
- Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. However, no system can be guaranteed to be 100% secure.
- Cookies and Website Tracking
Our website may use cookies or similar technologies to improve performance and user experience. You may adjust your browser settings to disable cookies if desired.
- Your Rights and Choices
You may request to:
- Access or update your personal information
- Request deletion of your information (where legally permitted)
- Opt out of SMS communications (reply STOP)
To request changes, contact us using the information below.
- Contact Us
If you have questions about this Privacy Policy, please contact us:
Prime Touch Improvements LLC
Address: 4071 L B McLeod Rd, Unit D, Orlando, FL 32811
Email: info@primetouchimprovements.com
Phone: (407) 279-0828
- Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.